PRIVACY POLICY

1. Introduction

Skinworkx is committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy outlines how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Information We Collect

We may collect personal information that is necessary to provide our services, including:

  • Full name

  • Contact details (phone number, email address)

  • Date of birth

  • Medical history and relevant health information

  • Treatment history and preferences

  • Payment and transaction details

  • Any information you provide through forms, consultations or communications with us

3. How We Collect Information

We collect personal information in a number of ways, including:

  • When you make a booking (online, in clinic or over the phone)

  • During consultations and treatment forms

  • Through our website (including contact forms)

  • Via email, phone or social media interactions

  • Through third-party booking or payment platforms

4. Why We Collect Your Information

We collect and use your information to:

  • Provide safe and appropriate treatments

  • Assess your suitability for services

  • Maintain accurate treatment records

  • Communicate with you about appointments, updates and promotions

  • Process payments and manage bookings

  • Improve our services and client experience

5. Medical & Sensitive Information

Some of the information we collect is considered sensitive (such as health or medical information).

This information is only collected with your consent and is used strictly for the purpose of ensuring safe and effective treatment.

6. Disclosure of Information

We will not sell, rent or trade your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Booking and clinic management systems

  • Regulatory bodies if required by law

All third parties are required to handle your information securely and in accordance with privacy obligations.

7. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored electronically and/or in physical records, and access is restricted to authorised personnel only.

8. Access & Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete or outdated.

To do so, please contact us using the details below.

9. Marketing Communications

From time to time, we may send you updates, promotions or news about Skinworkx.

You can opt out of these communications at any time by using the unsubscribe link or contacting us directly.

10. Cookies & Website Data

Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic.

You can choose to disable cookies through your browser settings.

11. Third-Party Links

Our website or social media may contain links to third-party websites. Skinworkx is not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Skinworkx
[Insert business address]
[Insert email address]
[Insert phone number]